Returns & Exchanges
At Lamer מנשאים, we want you and your baby to be completely comfortable with your purchase. If you are not satisfied, you can return or exchange your carrier within 14 days of receipt, provided it is in its original condition and packaging.
Initiate Your Request
Contact our customer service team via email with your order number and the reason for your return or exchange to receive a return authorization.
Prepare the Package
Securely pack the item in its original box, ensuring all tags are attached and the product shows no signs of wear or use.
Ship the Item
Send the package back to our warehouse using a trackable shipping method; please note that return shipping costs are the responsibility of the customer.
Quality Check & Refund
Once we receive and inspect your item, we will process your refund to the original payment method or ship your new exchange within 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing